The SOS promise demonstrates the faith we have in our service and support. Wherever you are in South Africa you can be assured that assistance is never more far away, but of even greater importance is our impressive first-time fix rate, which is made possible because every engineer carries a comprehensive car stock of most manufacturer parts.

Your equipment is installed by qualified technicians who commission the system, give key operator training and provide you on-site service; dedicated account managers perform regular performance reviews and our preventative maintenance programme ensures maximum uptime.

Our Service Offerings

• On-Site Service Offerings All service done at your premises without removing your equipment from your premises.
• Managed Print Services – Printer servicing of all Premium Brands.
• Automate Meter Readings Ensure your Billings are always Accurate using various Software Tools.
• Permanent On-Site Engineers – We can manage your fleet of devices by providing you resident dedicated on-site engineers perform regular maintenance to ensure that your equipment continues to meet your needs and our preventative maintenance programme ensures maximum uptime.
• Pro-active Service management with Canon’s eMmaintenance (eM system will alert you if a fault occurs or when a device is not performing according to pre-determined conditions enabling service to be carried out more efficiently and down time minimised
  

Above, subject to the terms and conditions.